User Case

Fighting Back: How the Benelux's Largest E-Commerce Platform Used UX Evaluation to Reclaim Its Sourcing Advantage

Fighting Back: How the Benelux's Largest E-Comm...

ZengBenjamin

The call came at a difficult moment. Category share down as much as 30% in key verticals. A new competitor — Temu — had reached 65 million European users in...

Fighting Back: How the Benelux's Largest E-Comm...

ZengBenjamin

The call came at a difficult moment. Category share down as much as 30% in key verticals. A new competitor — Temu — had reached 65 million European users in...